Idea Bounty Exclusive Interview: F*MyFine
by Mari Basson on 2010/05/03
We had a few friends tweet about a rather way-out innovation recently, a project that without doubt grabbed our attention. It’s called F*MyFine – a brilliant, yet controversial idea that’s sure to stir up some kind of commotion.
Basically it’s your one stop traffic fine excuse shop – a quick and easy excuse generator to get you out of that tight situation and save you a few bucks. Since my student days my traffic excuse arsenal is dried up – “I’m a broke student, no way I can pay that” doesn’t cut it anymore, so I welcome F*MyFine with open arms – and I’m sure you do too!
Last week we snatched ourselves an exclusive interview (yay for connections!) with the brains behind this idea and got into the nitty gritty of the project, also enjoying a few laughs on the way. Apart from doing something epic, these guys are pretty damn cool – and we’re sure you’d agree.
To kick off, could you explain what FMyFine.co.za is all about and where the idea came from? Are you actually being serious or is this one of those tongue in cheek satirical kind of things?
We were tired of continually being fined for nonsensical traffic offenses. Driving 75 in a 60 construction zone on the N1 and having to pay a few hundred rand towards some government official’s new BMW just really isn’t our idea of a good time…So we did something about it…and yes, we’re serious.
Do you think excuses intended to squash or reduce fines is purely a South African need - can the idea be extended to deal with fines from other countries?
We are already expanding into other cultures. You won't believe how common road rage is among The Amish. "Speeding horse in heat?" should be popular. Will keep you posted.
I assume that the service is legal, using your words "it’s like getting your PA to draft an excuse" But don’t you think there is an issue with encouraging people to make excuses for crimes (something which should be taken seriously especially in SA)?
We at F*MyFine do not endorse speeding. Whether speeding fines actually make our roads safer by deterring speeding has been discussed and researched per ad nauseam here, here and here. Drunk motorists already breaking the law are not about to do so thinking, "Haha! *hiccup* I can just F*MyFine it!" And if they are, then the problem is bigger than an online traffic fine excuse letter generator. Just like your choice to drink or not to drink, we acknowledge that a responsible public will drive safely and not fabricate circumstances surrounding their inability to pay for a fine.
What has the interest been like so far? It looks like a couple of people have used and are very happy with the service, any idea of how many excuses generated so far? And did the get away with it? :)
We have received tremendous support from the public for such a far-out concept, but expect to grow organically. Despite a young, but decent online following, 53% of all website traffic consists of direct visits (vs referrals), which means people are telling their friends to "Laaik, check out this mal saait, Bru!"
I find your payment model particularly interesting, for example the option to purchase unlimited excuses. What was the rational behind your pricing model? 50 bucks seems quite steep for one excuse that is not guaranteed to work.
How much is an hour of your life worth? If you have a fine of a R1000 and you have to pay R50 to get R500 off it still seems like a pretty good deal, don’t you think? We have specifically scaled the pricing structure to encourage people to go for larger packages and as a result have a bigger voice and chance of reduction of their fine. If you look at the model (1 = R50 ; 3 = R100 ; 10 = R200 ; inf = R500), you will clearly see the scale advantage of buying a larger package. Not only is your chance of reduction then a lot larger, but you can even F*ck your tjommies fine if you owe him a beer!
On the more technical side how does the whole thing work? You must be continuously updating the system with more excuses or does the system automatically generate and write the excuses itself?
The system has been designed to ensure that every single excuse letter looks and feels unique. There are so many variables involved that are randomised for each letter that even the same excuse could be used 50 times without even knowing the difference. However, we do have a professional freelance writer on our team that is continually churning out brilliant excuses and we are adding new excuses weekly.
Who would you say the service is being aimed at? I noticed that you give three different payment methods - is this to attract everyone from the student to the working professional?
The service is aimed at people that don’t enjoy wasting money on bullshit (I think that’s all of SA’s drivers), but also people that value their time more than the few rands it costs buy one of FmyFine’s excuse packages.
Now the name FMyFine - was this a conscious play on the popularity of FMyLife.com or did it just seem like the best name? Is there not a chance that using a swear word in the name of your business alienate some potential customers? Or even piss off the authorities?
No, FML.com had nothing to do with it. “Fuck My Fine” just works. Everyone says it, everyone thinks it and everyone feels it! We’ve just taken a national irritation and given everyone something to laugh at. I doubt it’s going to be the swear words that are going to be pissing off the authorities...
I am assuming that you have a minimal marketing budget (LOVE the Facebook ads btw) - most of your marketing seems to be viral on social media channels. Was this always the plan? And If so what did you do to get the ball rolling?
In the words of Seth Godin: “Marketing is dead”. Anyone paying for marketing doesn’t have a strong enough product. Social Media enables products with inherent value to spread without it begin forced down your throat. Some of the best local bloggers wrote about the concept and it spread from there.
What happens when someone from the traffic starts noticing fines with similar layout and wording - could this cause unintended consequences like the chance that excuses will be viewed with more suspicion and thus fewer fines are reduced or squashed?
This probably won't happen (see answer to question 6 and the F*MyFine FAQ). If we do ultimately cause a positive reform in SA's traffic fine policy, then all the better.
How far do you see the business going? Are there other types of fines that you could be making excuses for, what about integration or partnerships with other services like payfine.co.za?
We'll have to wait and see how far it goes. These services appear to be government-endorsed, which would most likely not permit an open affiliation with F*MyFine. But if any of those sites are interested in affiliating with a novel, time-saving, fine-reducing service instead of scraping a % of each government fine issued, then we are definitely open to ideas.
So there you have it, now go on, enter that fine and they'll "F* it in half"! Still not convinced? Check out some testimonials here, it's worth a shot.















